Step 1:
-Create a ticket below and select the following options:
-My Issue Category: Purchase Parts (the choose "Parts")
-Describe The Problem: Product Key
-Our Customer Service Agents will use this information to see if a key replacement is available for your safe. Key availability may vary depending on the model, but our agents are happy to assist you.
Step 2:
-A Customer Service Agent will reach you via email.
Step 3:
-If a replacement key is available, a Customer Service Agent will send you a PayPal link to make the payment for your key(s) using PayPal by following the instructions on the notarized request form. Key replacement orders are $20 per piece.
Sept 4:
-Please allow 3-5 business days to process. Be sure emails from gunvault.com are on your safe sender list.